The Dirtiest Word in the Restaurant Industry | 7×7


Where diners go to wait: The bar area at Dosa on Fillmore
Jennifer Yin

The other day I was talking to a restaurant owner. He was complaining about the no-show—the person that ditches a reservation without bothering to cancel. I’d like to think that this is just a matter of ignorance, more than downright rude behavior. Diners just assume the restaurant will give your table away to someone else—no big deal, right?

Not exactly.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: